Hurricane Service Delays
The enormous devastation left behind by Hurricanes Harvey and Irma has caused unprecedented damage to people living in its path. Shipments to Puerto Rico and Mexico may be delayed ahead of the storms and natural disasters in those regions. Our thoughts and prayers go out to those affected.
As you may imagine, the damage has affected the ability to make deliveries. Our shipping carriers may not accept shipments to some zip codes. Other zip codes are only receiving partial carrier service. Click Here to see if your zip code is affected.
For more specific information, please follow one of these links:
But my area is not affected!If your package travels through an affected area, it could still be delayed. If your package has already shipped, log in to your account and look for the tracking information - this will give you the most up-to-date information. When a major event occurs, the best source of information is the website for the shipping carrier. Placing OrdersPlease be advised that we are shipping as normal, our primary shipping company is FedEx. Your item will be shipped as soon as it is approved for shipping.NotesIf you place an order for delivery to an affected area:
- You will be charged for the items now.
- We may not be able to release your order to ship for several weeks, depending on the severity of damage in your area.
- You will receive a shipping confirmation when your order is released.
Thank you in advance for your patience!
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